Logistics & Care
Shipping & Returns
Your journey with tsgabrielle® is handled with the utmost precision, from our atelier to your door.
Worldwide Delivery
United States
Complimentary overnight shipping on all orders over $500. Standard delivery (3-5 business days) is always complimentary.
International
Express global shipping via DHL. Delivery timelines vary by region but typically arrive within 5-7 business days.
*Please note that all international orders are subject to import duties and taxes which are the responsibility of the recipient.
Returns & Exchanges
We take immense pride in the quality of our pieces. If you are not completely satisfied with your acquisition, we offer a 14-day return window from the date of delivery.
- Items must be in original, unworn condition with all tags and protective packaging intact.
- Custom commissions and intimate wear are final sale and cannot be returned.
- Returns must be initiated through our Digital Concierge.
The Return Process
Request
Notify our concierge within 14 days of receipt.
Pack
Use the original shipping box and included return label.
Refund
Upon inspection, your refund will be processed to the original payment method.